You are up a ladder. The phone rings. You miss it. Within seconds the customer gets a text saying you will ring them back, so they wait for you instead of calling the next firm.
Built by Tom"Sorry I missed you, I'm on a job. I'll ring you back within the hour. Jake, JB Plumbing." Your name, your wording.
If they reply with what they need, it lands in your CRM as a lead with the job details already filled in.
No new number to put on the van. We sit behind the one you already use.
See who rang, when, whether they replied and whether you called back. Nothing slips.
A short setup call, no new hardware, no app to learn.
Most trades keep it short and friendly. We will suggest wording.
Every missed call gets the text. Every reply becomes a lead.
Trades miss a lot of calls. It is the nature of the job. The problem is that a customer with a leak does not leave a voicemail, they ring the next number on Google. A text back within seconds changes that. It tells them you are real, you are busy because you are good, and you will call them back. Combined with the review automation that got them to ring you in the first place, it is the cheapest lead you will ever save.
"Tom is an expert in search. He rebuilt our website and I love it. It converts great. We compete nationally and I recommend him to everyone without hesitation."
Yes, mobile or landline, any UK number.
Yes, and you can change the message to say when you are back.
Only calls you miss. Answered calls are left alone.